"To the Barnes family, although it has been several months since my husband, Denis Carrier has passed, I feel compelled to share the impact you had on my family, friends, and I. Rick, Melissa, and your entire staff were consistently professional, knowledgeable, and showed genuine compassion and warmth. Your attention to every detail was incredible. I appreciate how you guided me through each step and decision, and with your quiet confidence, you earned my trust. You treated my husband with utmost respect and dignity, and for that I am truly grateful. You listened and accommodated every request, even allowing our family dog Teddy to attend the funeral! When we discussed the need for a funeral celebrant, you recommended Philip Smith who was the perfect fit. He invested time with our family, listening to stories, and took many notes. He had a big job to do, but he truly captured the essence of Denis. The service was beautiful, and to this day people are still commenting on how well Denis was honoured. Most have told me they want a service just like that when it’s their time! Even the luncheon following the service was more than I expected. My husband and I have always believed in family business. We also worked together and strived to be the best in our business, and I am so impressed and thankful that Rick, Melissa, and all their “family” have the same values. It radiates from all of you and it’s genuine. In the most difficult time in my life, you made it so easy for me to trust you. You made me feel like part of your family in your beautiful home. Well done."
Jill Carrier